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Refund & Return Policy

Rehann Marine Services (RMS) is committed to ensuring customer satisfaction by delivering
high-quality products. If, however, you are not fully satisfied with your purchase, the
following policy will apply

Return Period

  • Returns are accepted within 7 calendar days from the date of delivery.
  • Requests made beyond this period will not be eligible for return, exchange, or refund.

Eligibility for Returns

To qualify for a return:

  • The item must be unused, unwashed, and in original condition.
  • It should be returned in its original packaging, with all labels, tags, and accessories
    intact.
  • Products showing signs of wear, misuse, or damage not caused in transit will not be
    accepted.

Refund Process

To qualify for a return:

  • Upon receiving your return, our quality control team will inspect and verify the product condition.
  • You will be notified via email regarding the approval or rejection of your refund.
  • Approved refunds will be credited to your original method of payment within a reasonable processing period.
  • For any queries regarding returns or refunds, please contact us at info.rehannmarine@gmail.com.

Refund Delays

If your refund has not been received within the expected time frame:

  1. Verify with your bank or card provider.
  2. Allow for standard processing delays which may vary by institution.
  3. If the issue persists, contact us at info.rehannmarine@gmail.com.

Exchanges

  • Exchanges are only provided for items that are defective, faulty, or damaged.
  • To request an exchange for the same product, contact info.rehannmarine@gmail.com before returning the item.

Return Address:
Rehann Marine Services
81, TTC, Plot No. PP-D
Near L.P Bus Stop, Behind Hotel River Park
MIDC Industrial Area, Shiravane, Nerul
Navi Mumbai, Maharashtra – 400706, India

Non-Refundable Items

  • Sale or clearance products are not eligible for refunds.
  • Only regular-priced items qualify for return and refund.

Gifts

  • If the item was marked as a gift and shipped directly to you, a gift credit will be issued upon return approval.
  • If the order was shipped to the purchaser, the refund will be credited to the purchaser.

Shipping Responsibility

  • Customers are responsible for all shipping costs incurred in returning a product.
  • Shipping charges are non-refundable.
  • In cases where a refund is approved, the cost of return shipping will be deducted from the refund amount.
  • Exchange timelines may vary depending on delivery location.